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Shipping Policy

Shipping Policy for Erline Store

At Erline Store, we are committed to providing you with a seamless and efficient shopping experience. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.

1. Order Processing Time:

  • Orders are typically processed and shipped within 1-2 business days after payment confirmation.

  • Please note that orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods:

  • We offer several shipping options to suit your needs, including standard and expedited shipping. The available shipping methods will be displayed during the checkout process.

3. Shipping Rates:

  • Shipping rates are calculated based on your location, the weight of the items in your order, and the selected shipping method. You can view the shipping cost during the checkout process before finalizing your purchase.

4. Estimated Delivery Times:

  • The estimated delivery time for each shipping method will be provided during the checkout process. Please note that delivery times may vary depending on your location and the courier service used.

5. Tracking Your Order:

  • Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your shipment.

6. International Shipping:

  • Erline Store offers international shipping to select countries. Please be aware that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient.

7. Shipping Delays:

  • While we make every effort to ensure timely delivery, unforeseen circumstances such as extreme weather conditions or carrier delays may occasionally impact delivery times. We appreciate your understanding in such situations.

8. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete when placing an order. Erline Store is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

9. Lost or Damaged Items:

  • In the rare event that your order is lost or arrives damaged, please contact our customer support team within 7 days of receiving your order. We will work to resolve the issue promptly.

10. Returns and Refunds:

If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact our customer support team at erlinestoreah@gmail.com or (+63)-966-822-8392.

Thank you for choosing Erline Store for your shopping needs. We value your business and look forward to serving you with top-quality products and excellent customer service.

Last Updated: September 05 , 2023

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